Our ServicesTotal Sync delivers eight production-grade AI services across automation, customer experience, decision intelligence, and autonomous systems. Each service ships as engineered infrastructure, synchronized into the operational reality of your business.
Most engagements combine multiple services into a unified system. Below: what we build, how each capability fits into the broader Total Sync architecture, and how we engage.
How We Approach ServicesA standalone AI service solves one problem. Eight AI services engineered to work together solve a category of business problems. That distinction shapes how we deliver.
Every Total Sync engagement starts with the business outcome and works backward to the capabilities required. Sometimes that is a single service deployed with surgical focus. Other times, it is three or four services architected as one system, synchronized across your operations.
Each service is engineered as a self-contained capability with clean interfaces. Deploy one with surgical focus, combine several into a system, or build a full intelligence stack from them.
Where services meet your operations, they sync into existing tools, data, and workflows. Integration is engineered as a first-class concern, not bolted on after deployment.
Every service ships with the same engineering standards. Observability, security, compliance, and scaling are foundational across the portfolio, regardless of which capability you deploy.
The Service PortfolioEach service below is engineered as production infrastructure. Click any service to explore its dedicated page, or scroll through the full portfolio.
AutomationEnd-to-end workflow automation that replaces fragmented manual processes with intelligent, self-improving systems. We map your operations, identify the friction points, and engineer automation that adapts as the business grows.
Conversational AIProduction-grade voice agents that handle inbound and outbound calls across booking, support, qualification, and follow-ups. Engineered with natural conversation flow, multilingual fluency, and full CRM synchronization.
Conversational AIMultilingual conversational AI for web, mobile, and messaging channels. Engineered to retain context across sessions and devices, integrate cleanly with your knowledge layer, and escalate to humans when conversations warrant it.
Agentic SystemsMulti-agent systems that plan, decide, and act across your tools and APIs. Built with proper guardrails, comprehensive observability, and human-in-the-loop controls at the decisions that matter.
Knowledge AIRetrieval-augmented generation systems that turn fragmented documents, wikis, SharePoints, and databases into a single conversational knowledge layer. Teams query in plain English and get source-attributed answers.
Decision IntelligencePredictive models and analytics platforms that turn historical data into reliable forecasts: demand, churn, fraud, lifetime value, operational risk. Embedded directly into the workflows where decisions get made.
Vision AICustom computer vision systems for quality inspection, document understanding, video analytics, and biometric workflows. Engineered for real-world conditions: variable lighting, edge deployment requirements, and regulatory environments.
Custom BuildEnd-to-end product engineering for AI-native applications. From model selection and architecture design through MLOps, deployment, and steady-state operations. Reserved for problems that demand a purpose-built solution beyond standard services.
Our Delivery ModelRegardless of which service you engage, every Total Sync project moves through five phases. This is how engineering rigor stays consistent across the portfolio.
Map operations, surface friction, identify where AI delivers measurable outcomes. Ends with a written architecture brief and phased delivery plan.
Architect the system end-to-end: models, data flows, integrations, guardrails, observability, and human-in-the-loop touchpoints.
Build, integrate, and ship into production in compressed cycles, with continuous client visibility through staging environments and weekly demos.
Connect the system into your operational stack: CRMs, ERPs, ticketing, data warehouses, and communication platforms. Sync ends when workflows are running.
Steady-state operations, continuous monitoring, model retraining, and expansion into adjacent use cases. Most clients enter Scale within 8–12 weeks.
IntegrationsTotal Sync builds for the tools you already use. 200+ pre-built integrations, custom connectors engineered in days, and architecture that respects your existing data, security, and operational patterns.
Need an integration outside this list?
Our integration engineering team builds custom connectors in days.
FAQEverything you need to know about how we deliver, integrate, and support Total Sync services.
Still have questions?
Talk to our team directlyYes. Most clients start with one focused service to prove value, then expand into a multi-service system once the operational foundation is in place. Total Sync architects every deployment so additional capabilities slot in cleanly, with shared infrastructure, observability, and data layers across services.
Discovery. The first phase of every engagement maps your operations, surfaces the friction, and identifies where AI delivers measurable outcomes. Based on that map, we recommend a service set: sometimes a single capability, sometimes a combined system. The recommendation comes with a rationale, scope, timeline, and outcome targets.
Both. Every service is engineered as a self-contained capability that runs on its own. Many clients deploy a single service with focused success metrics. Others combine services into a multi-capability system where the compounding effect delivers outcomes a single service would not reach.
Steady-state operations are part of every engagement. After deployment, Total Sync provides system monitoring, model retraining (where applicable), incident response, and ongoing optimization. Project Engagement includes 60 days of stabilization support; Platform and Partner engagements include ongoing operational coverage.
Yes. Total Sync's systems are designed to operate within mixed AI environments. We integrate with existing AI deployments, share data and infrastructure where it makes sense, and avoid duplicating capabilities you already have. Where existing vendors are delivering well, we build around them rather than replacing them.
Every Total Sync system is engineered with data privacy as a foundational requirement. We sign data processing agreements, support customer-managed encryption keys, implement permission-aware retrieval, and design every deployment to meet the regulatory standards of your industry (SOC 2, GDPR, HIPAA, ISO 27001, where they apply).
Custom AI Engineering exists for that. When a problem demands a purpose-built solution beyond the standard service catalog, we build it as a custom engagement: foundational architecture, custom model work, MLOps infrastructure, and production deployment.
Most services ship to production in 4 to 12 weeks from kickoff. Focused automation projects deliver in 4 to 8 weeks; agentic systems typically take 6 to 12 weeks; custom AI products extend to 8 to 20+ weeks, depending on scope. Total Sync commits to timelines in writing during discovery.
Get StartedSchedule a discovery call. We'll listen, understand your operations, and recommend the service or system that fits your situation. The first conversation is free.
